Flagship Product offering

Custom CRMs, Built Around Your Business. Powered by AI.

Off-the-shelf CRM applications force your teams to adapt to rigid, generic frameworks. Piga engineers custom CRM systems that map directly to your proprietary operational milestones, with native cognitive AI models that automate repetitive database actions autonomously.

Request custom CRM Blueprint Consultation →

The Limitations of Commodity CRM Frameworks

Most enterprises deploy one-size-fits-all CRM applications, incurring high recurring seat costs while utilizing a minor fraction of overall functionality. Because generic platforms lack custom mapping, critical operations degrade into offline spreadsheets and disjointed messaging threads. Leads slip, workflow transitions stall, and executive leadership lacks pipeline observability.

Bespoke Capabilities

Systems built for your real operations.

We do not resell licenses or template configurations. Piga designs and develops your CRM database architecture to mirror the specific nuances of your pipeline.

Unified Intake Systems

Capture and consolidate all inbound inquiries (web forms, telephony, WhatsApp API, and marketing campaigns) into a single, structured schema.

Proprietary Pipelines

Workflows engineered around your unique operational milestones and conversion events, protecting your organization's sales velocity.

Granular Access Control

Role-based permission sets aligned to your company's hierarchy, protecting proprietary client files and sensitive databases.

Context-Aware Follow-ups

Execute automated, responsive follow-up campaigns via WhatsApp, email, or SMS triggered directly by user actions.

Performance Telemetry

Dashboard interfaces providing real-time visibility into deal flow velocity, sales rep pipeline latency, and revenue forecast curves.

Native System Integrations

Establish low-latency API connections with legacy ERP software, payment capture gateways, and supply logistics partners.

The Cognitive Layer

Intelligent agents integrated natively.

This is where custom database architecture excels. We integrate large language models and cognitive workflow logic directly into your tables so your database acts dynamically on your data.

Algorithmic Lead Scoring

Custom profiling engines evaluate incoming lead attributes to classify purchase intent, routing high-priority opportunities instantly.

Contextual Next-Step Prompts

AI models read current deal contexts and recommend optimal outreach timings, complete with pre-drafted message templates.

Cognitive Answering Agents

Deploy intelligent text chat agents capable of qualification, intake booking, and FAQs around the clock.

Zero-Effort Call Logs

Natural language parsers ingest meeting transcripts to extract actions, summarize outcomes, and update fields without human manual input.

Predictive Analytics

Identify high-risk accounts, pipeline bottlenecks, and closed-won probabilities before they affect quarterly goals.

Natural-Language Queries

Query your operations database using plain speech (e.g. 'Show me pending logistics accounts in Western region with no contact in 5 days').

Interactive Showcase

Experience the Piga AI CRM in Action

Interact with our custom architecture layout, simulate a customer conversation, and watch how the database logs deals in real-time.

SYSTEM ARCHITECTURE LAYOUT

Multi-Channel Pipeline Ingestion

Click through the pipeline stages to inspect the real-time API JSON structures and ingestion workflows.

CRM Pipeline Architecture

Automated Data Flow & AI Nodes

📥

1. Multi-Channel Capture

Inbound Hook Ingestion

Captures new inquiries, web-form leads, and WhatsApp chats in under 50 milliseconds.

WhatsApp APIWebhook GatewaysSendGridTwilio
🧠

2. AI Enrichment & Scoring

Real-Time Intent Grading

AI reads the query, cross-references historical LTV, and grades purchase intent (97/100).

GPT-4oVector DatabaseCustom Scoring Engine
💬

3. Conversational Nurture

Autonomous Agent Qualification

Conversational bot answers questions, checks inventory, and books calendar appointments.

Conversational NLPn8n WorkflowsVapi Voice Bots
💰

4. Workflow Sync & Win

Database Writes & Invoicing

Updates CRM deal to Won, dispatches calendar coordinates, and triggers compliant invoices.

Stripe APIGoogle WorkspaceSecured Document Vault
LIVE DATASTREAM LOGS
PAYLOAD LISTENER ACTIVE
{
  "source": "WhatsApp Business API",
  "sender": "Rohan Mehta (+91 98765 43210)",
  "message": "Is the 3BHK Penthouse brochure ready?",
  "timestamp": "22:45:01Z"
}
1. Multi-Channel Capture

Hover over any node card above to inspect the live JSON payload schema, active dependencies, and backend integration parameters.

INTERACTIVE PLAYGROUND

Live AI Sales Sandbox Simulation

Select an industry scenario, chat with the autonomous AI agent, and view the backend log updates.

CRM Sandbox Simulation

Core Operations Demo

ℹ️
📥 Inbound Lead captured automatically via API webhook integrations (Web form, WhatsApp, Ads).
Pipeline Stages (Real Estate Scenario)
1
Lead In
RM
Rohan Mehta
Inquired about 3BHK Penthouse
2
AI Scoring
3
AI Outreach
4
Meeting Booked
5
Deal Won
AI Qualified Leads
0Live +1
Meetings / Deals
0(22.4%)
Avg Response Time
1.8sReal-time
AI CRM Daemon Console Logs ENGINE ACTIVE
Listening for inbound system webhooks...
Node ID: piga-crm-core-09API Gateway: 200 OK
🤖
Piga Sales Agent Online
📞⚙️
💬Outbound AI outreach initiates automatically when a lead reaches the AI Outreach stage.
📎
AI Agent qualifying in real-time...
🎙️
Vertical Capabilities

Shaped to your specific industry constraints.

Pharma & Healthcare

Coordinate medical reps, manage compliance-sensitive physician lists, track distributor pipelines, and schedule automated replenishment alerts.

Real Estate & Development

Ingest multi-portal property inquiries, trigger automated brochure distribution, schedule property tours, and nurture high-value investor lifecycles.

SMBs & Professional Services

Consolidate scattered appointment schedules, client contracts, and invoicing into a unified operations ledger.

E-commerce & Retail

Aggregate buyer profiles, recover abandoned carts via conversational alerts, trigger loyalty loops, and track high-value customer lifetimes.

Logistics & Supply Chain

Streamline relationships between shippers and carriers, automate route inquiries, and trigger delivery status alerts.

Financial Services & Asset Management

Enforce audit-ready document collection, qualify client profiles against compliance regulations, and run secure inquiries.

Manufacturing & Distribution

Track complex dealer networks, automate wholesale re-order prompts, and coordinate field-rep visits.

If your vertical is not listed, we design bespoke data mapping strategies around your specific transaction processes.

Delivery Volume Telemetry

Proven Delivery. Nationwide Scale.

Aggregated system volume indicating custom CRM and cognitive automation architectures deployed across Indian industry verticals.

Geographic Service RegionIndia (IN)● Telemetry Node Active
Delivered Systems159 Core Platforms* Client identities protected by NDA
Operational Uptime99.99%Standard SLA Guarantee
🛍E-commerce & Retail Platforms
18 Systems
💼Professional Services & Agency CRM
16 Systems
🏭Manufacturing & Distribution CRM
15 Systems
🏠Real Estate & Property Portals
14 Systems
🚀Startups & Custom SaaS Systems
13 Systems
🚚Logistics & Fleet Operations
12 Systems
⚕️Pharmaceuticals & Clinical CRM
11 Systems
🍔Food & Beverage Franchises
11 Systems
🏥Healthcare & Clinic Operations
10 Systems
🏨Hospitality & Reservation Systems
9 Systems
📈Finance & Wealth Asset Management
8 Systems
🎓EdTech & Custom Training Portals
7 Systems
🏗Construction & Contracting Operations
6 Systems
⚖️Legal Operations & Case Logs
5 Systems
Energy & Telemetry Utilities
4 Systems

* Notice: Client names and system identifiers are protected under Non-Disclosure Agreements (NDA) to secure corporate data privacy and compliance structures.

Single-Source Engineering Accountability

By owning the entire stack — custom software, cloud DevOps, AI engines, and cybersecurity protocols — Piga eliminates vendor gaps. We design, host, protect, and continuously optimize your CRM. One accountable engineering team, zero finger-pointing.

Bespoke Delivery

From initial diagnostic to live database.

01

Discovery

Deep-dive diagnostic mapping of your current operations, inputs, and business goals.

02

Blueprinting

Architecting the data schema, user flows, AI systems, and cloud configurations with fixed scopes.

03

Development

Agile engineering sprints and rigorous unit-testing against production data models.

04

Deployment & Onboarding

Secure environment launch and comprehensive team training for immediate operational adoption.

05

Continuous Optimization

Post-launch auditing, telemetry reviews, and iterative AI prompts as your business scales.

Pricing: Custom scoped — book a consultation

Supercharge Your Operations Telemetry

Initiate a free 30-minute diagnostic session. Our systems architect will review your operations, identify immediate automation returns, and deliver a custom blueprint roadmap.

Book a Free CRM Consultation →